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Shipping cost
The amount of delivery costs, payable by the buyer when the basket is less than 800€ in France, 1000€ Europe and 1500€ outside Europe, is indicated in the shopping basket, after you have informed and validated the delivery adress. The shipping costs are calculated automatically according to the place of delivery of the weight and the total volume of the items ordered, so as to ensure the fairest possible cost.

Delivery method
Orders are shipped by DHL, MondialRelay, Courier or by LA POSTE in the COLISSIMO service to the delivery address indicated by the customer.

Delivery delay
The order preparation time is 24 hours (working day) from the order confirmation.

As an indication, the delivery times are as follows:

  • DHL: 2-3 business days.
  • MondialRelay: 4-6 working days.
  • (Paris): 1 working day.
  • La Poste/Colissimo (Metropolitan France): 4-6 working days.
  • INDRESS store; 1 working day.

These deadlines are given for information only and depend on the carrier chosen when ordering, INDRESS cannot be held responsible in the event of late delivery. The delivery is made against signature of the customer.
Any unsuccessful delivery (address, building, code, staircase, missing or incorrect name, etc.) will be subject to additional time for processing the order, and for reshipping.

Between December 23 and January 4 and from August 7 to August 25, INDRESS closes for the holidays, as does the Eshop. Orders placed during this period will be subject to a longer delay.

Customs duties
In the event of delivery outside Europe, the customer is required to proceed to the authorities of his territory to pay any tax or fee (customs duties, local taxes, etc.) imposed by the regulations.